getting a message that the external id has already been taken. process works fine tho. Customer is getting created but in view history it shows errored with message “External id has already been taken”
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+11- Community Manager
- 9751 replies
Hi
Hmm, if it’s working successfully despite the error then its likely a bug. So I’d recommend reaching out to our Support team to investigate further. They’ll be able to dig into the logs for the Zap to confirm whether that’s the case and can open up a bug report so our engineers can get it fixed.
Keen to ensure this gets sorted so please let me know how you get on with them!
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