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Best answer

Troubleshooting ChatGPT prompt creation errors due to quota issues

  • July 24, 2025
  • 4 replies
  • 363 views

Failed to create a prompt in ChatGPT (OpenAI)

[insufficient_quota] You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs:

If tried everything - OpenAI is payed, Payment is active, reconnect everything, rework everything, Key is working - but still this error comes.

Any body any help or idea?

Best answer by DennisWF

​@blacknomb33r a couple of possibilities I can think of:

  • Your OpenAI account is funded, but the current request would exceed the remaining balance and you don’t have auto top-up enabled
  • Even if your account is funded and auto top-up is enabled, there are still token and usage limits. I think if it were a token limit issue, you would get a different error message, but you might be hitting the usage limit, which I think you can configure in your OpenAI account settings.

Have you tried making the same request outside of Zapier, e.g., in the OpenAI Playground (https://platform.openai.com/chat)?

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • July 24, 2025

Hi ​@blacknomb33r 

Help links for using the ChatGPT/OpenAI Zap app: https://zapier.com/apps/chatgpt/integrations#help

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
    DennisWF
    Forum|alt.badge.img+6
    • DennisWFZapier Solution Partner
    • Zapier Solution Partner
    • Answer
    • July 25, 2025

    ​@blacknomb33r a couple of possibilities I can think of:

    • Your OpenAI account is funded, but the current request would exceed the remaining balance and you don’t have auto top-up enabled
    • Even if your account is funded and auto top-up is enabled, there are still token and usage limits. I think if it were a token limit issue, you would get a different error message, but you might be hitting the usage limit, which I think you can configure in your OpenAI account settings.

    Have you tried making the same request outside of Zapier, e.g., in the OpenAI Playground (https://platform.openai.com/chat)?

     

    https://www.work.flowers
      • blacknomb33rBeginner
      • Author
      • Beginner
      • July 25, 2025

      ​@DennisWF Hey, yes the problem was that OpenAI needs $15 of Funding. 
      As is send $5 more to my account so that $15 are on it - everything worked fine! 

      Thanks a lot!

        DennisWF
        Forum|alt.badge.img+6
        • DennisWFZapier Solution Partner
        • Zapier Solution Partner
        • July 25, 2025

        ​@blacknomb33r great to hear - glad we were able to sort it out!

        https://www.work.flowers
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