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Best answer

Troubleshooting ChatGPT integration error in Zapier

  • June 19, 2025
  • 5 replies
  • 1034 views
D

I am trying to start a conversation in a Zap with the ChatGPT (OpenAI) Integration. However, when testing I am getting the following error:

 

Failed to create a conversation in ChatGPT (OpenAI)

'NoneType' object has no attribute 'name'

 

Maybe I am missing a simple element, but I can't figure out the issue.

 

My settings are as follows:

 

Best answer by Troy Tessalone

Hi ​@dvdb079 

Check on this: The mapped File variable for “Report” has no data for the selected example from Step 2.

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34070 replies
  • Answer
  • June 19, 2025

Hi ​@dvdb079 

Check on this: The mapped File variable for “Report” has no data for the selected example from Step 2.

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
D
  • dvdb079Beginner
  • Author
  • Beginner
  • 1 reply
  • June 20, 2025

Hi ​@Troy Tessalone,

Thank you for your quick reply! it's weird that it says no data, as the report can be read by the AI by Zapier tool. Anyway, this does indeed solve the issue. 😀

 

 

JammerS
Forum|alt.badge.img+6
  • JammerSZapier Staff
  • Zapier Staff
  • 3527 replies
  • June 23, 2025

Wow! Thank you for confirming that Troy’s resolution got the Zap running. This will significantly help our Community members to have as a reference for the same issue.

J

@JammerS

  • Double-check all required fields in the "Create Conversation" step
  • Make sure the model or assistant ID is correctly selected
  • Avoid blank/missing inputs — even optional ones can trigger this sometimes
  • Use alternative bot apps from happymod appstore
     

 

JammerS
Forum|alt.badge.img+6
  • JammerSZapier Staff
  • Zapier Staff
  • 3527 replies
  • July 2, 2025

Hi ​@jionkilio_mictik,

 

Thanks for your suggestions on troubleshooting the "Create Conversation" step in Zapier. Be sure all required fields are filled, verify the correct model or assistant ID, and avoid leaving optional fields blank, as they can still affect functionality. If you're exploring third-party bot apps, confirm they're Zapier-compatible and meet security standards.

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