Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I am trying to start a conversation in a Zap with the ChatGPT (OpenAI) Integration. However, when testing I am getting the following error:

 

Failed to create a conversation in ChatGPT (OpenAI)

'NoneType' object has no attribute 'name'

 

Maybe I am missing a simple element, but I can't figure out the issue.

 

My settings are as follows:

 

Hi ​@dvdb079 

Check on this: The mapped File variable for “Report” has no data for the selected example from Step 2.

 

Hi ​@Troy Tessalone,

Thank you for your quick reply! it's weird that it says no data, as the report can be read by the AI by Zapier tool. Anyway, this does indeed solve the issue. 😀

 

 

Wow! Thank you for confirming that Troy’s resolution got the Zap running. This will significantly help our Community members to have as a reference for the same issue.

@JammerS

  • Double-check all required fields in the "Create Conversation" step
  • Make sure the model or assistant ID is correctly selected
  • Avoid blank/missing inputs — even optional ones can trigger this sometimes
  • Use alternative bot apps from happymod appstore
     

 

Hi ​@jionkilio_mictik,

 

Thanks for your suggestions on troubleshooting the "Create Conversation" step in Zapier. Be sure all required fields are filled, verify the correct model or assistant ID, and avoid leaving optional fields blank, as they can still affect functionality. If you're exploring third-party bot apps, confirm they're Zapier-compatible and meet security standards.

Reply


Terms & Conditions