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Question

Troubleshooting a Zap that won't turn on after Gravity Form submission

  • July 31, 2025
  • 3 replies
  • 21 views

Simple zap - when a Gravity Form is submitted, a new line is added to a Google Sheet. Testing seems OK. I can see entries being added to the sheet when tested.  I get an email simply saying that zap could not be switched on. I’m totally stumped.

 

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34068 replies
  • July 31, 2025

  • Author
  • New
  • 1 reply
  • July 31, 2025

I can’t connect any of these tips to my problem.


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • 34068 replies
  • July 31, 2025

@btw-nc 

Try opening a ticket with Zapier Support: https://zapier.com/app/get-help