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Question

Trouble with "To email" field when linking Google Forms responses to send emails in Outlook.

  • March 21, 2024
  • 5 replies
  • 37 views

Hello,

Im trying to link Google Forms to send an email from Outlook. The trigger is ‘New Form response in G Forms’ and the action is ‘Send email in Outlook’ . The error seems to be the ‘To email’ section. I have put in ‘Respondent email’ data set but it didnt work….

Any help appreciated.

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5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • March 21, 2024

Hi @claracoaching 

Help us have more context by posting screenshots with how your steps are outlined and configured along with the encountered error.


  • Author
  • Beginner
  • March 21, 2024

Hi Troy, thanks for this - see the screen shots attached  - the Trigger and Action  - and the section that is causing trouble...the recipients email address that Z hasnt managed to extract correctly from Google Forms


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • March 21, 2024

@claracoaching 

Can you post a screenshot of the encountered error?


  • Author
  • Beginner
  • March 21, 2024

Yes see attached 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • March 22, 2024

@claracoaching 

In your Zap Runs history, check the DATA IN/OUT for each step to help you troubleshoot the error: https://zapier.com/app/history/