I have the same problem as this post: Zapier is not pulling product info from Thrivecart.
Best answer
Trouble with Thrive Cart trigger
Best answer by Andy BrownBest answer by Andy Brown
Hi
Thanks for your reply. I’m chatting with Victor in your support department about it.
When I make the connection between product purchase (in Thrivecart), it’s pulling through the details of a previous purchaser.
Then when I test the zap to see if Kajabi will grant the offer, it’s saying it’s ‘Invalid’
It looks like a problem on the Thrivecart end of the Zap where it’s pulling through details from previous customers, then Kajabi thinks the purchase has already been made.
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