Hey ​@Ask Andre,

Can you share the screenshots of Data In and Data Out as well any screenshots of errors?

Just in case it would help, Here are the steps I have. 

Hey ​@Ask Andre,

Please also post the screenshots for Data out and any errors for Create Form submission step.

Here is the error. 
 

Here is the filter set up and output of the email. 
 

It is receiving its information from #1 Google Sheet

 

Do you need anything else?

I had no problem with my initial zap where Kajabi purchased an offer. So I know if it can provide an input process it should be able to provide the  ability to upload a first name and email to Kajabi. I don’t know what is the issue or what is invalid.

Hey ​@Ask Andre,

Can you fill the email manually instead of the dynamic one to see that the action is working properly?

The error does indicate something wrong with the email format. Can you try running it in a live zap if the error still exists?


 

Good troubleshooting. I haven’t tried to have the system do it manually to see if this works.

I’m starting to wonder if something is wrong with the initial settings when I connected Kajabi to Zapier for the external setting? Is that a possibility?

Alyse

Hi ​@Ask Andre 

Issue with the Kajabi step error is because you are using an email address value that is being determined as invalid by Kajabi because it is clearly a “test” email address.

Try testing with a valid email address.

I think your suggestion worked. 
What I am seeing is this. I ran a test 

Kxxxx@xxxxxxx.com is my daughter and this is my company’s normal email for her. Everything is green through the test. I do see there is a delay. 

This is also a screenshot over at Kajabi. 
 

I do notice it didn’t bring the first name over even though the master list we are using to process them moving to Kajabi does have the first name for her.
And… good news…
Kasey’s name was submitted two times in the Forms List.

Thank you for your help.

Alyse