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Best answer

Trouble connecting with MemberPress/WordPress - Authentication Failed - Mod_Security

  • 25 October 2023
  • 3 replies
  • 102 views
H
Userlevel 1

I’m trying to connect Zapier to my MemberPress plug-in on WordPress and I get a ‘authentication failed’ error message that is preventing the connection. Screenshot attached. Has anyone experienced this? I can’t find a solution. Thanks!

 

icon

Best answer by hollywoodeditingmentor 25 October 2023, 23:38

View original

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @hollywoodeditingmentor 

Good question.

Have you reviewed these help articles?

https://help.zapier.com/hc/en-us/articles/8496168538381-How-to-get-started-with-MemberPress-on-Zapier

https://docs.memberpress.com/article/263-official-memberpress-zapier-integration

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
H
Userlevel 1

So I went ahead and contacted my hosting provider. Showed them the screenshot of the error message. They made some changes to my site’s Mod_Security and now the connection works!

ken.a
Userlevel 7
Badge +6

That’s an amazing news @hollywoodeditingmentor! I’m glad to hear that the connection is now working!

Also, thank you for updating this post on how you solved the issue this will be helpful to our other amazing Community members who might run into the similar problem.

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

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