Trouble accessing previous versions of a zap despite being on "Professional" plan.

Question

I need to roll back to a previous version of a zap. However, when I tap “versions” it says, “Want to see versions from before last month? Upgrade to see older versions.”

I checked with sales to see what premier level I needed to do this… and it’s the tier below the one I have. That is, “starter” allows this and I have “professional.” What am I missing?

Troy Tessalone · Answer

Hi @michaellunsfordGood question.Help article: https://help.zapier.com/hc/en-us/articles/9693520498445-Create-Zap-versions#use-the-edit-zap-button-in-the-zap-editor-s-top-menu-0-5LimitationsPlan requirementsVersion history for your Zaps is available from October 13, 2022 onward. This feature is available to users on paid Zapier plans, with the following version history timeframes:PlanVersion history lengthFreeNo version historyStarterVersions created within 1 weekProVersions created within 1 monthTeamVersions created within 6 monthsCompanyVersions created within 1 yearIf you upgrade your plan, your version history will increase to your new plan limits. ExampleFor example, if a user upgrades from a Pro plan to a Team plan, their version history will increase from 1 month to 6 months. NoteIf you're on a Team or Company plan, any member that has access to a Zap can view previous versions of the Zap.

Plan	Version history length
Free	No version history
Starter	Versions created within 1 week
Pro	Versions created within 1 month
Team	Versions created within 6 months
Company	Versions created within 1 year

Limitations

Plan requirements

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