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Trigger action: Unable to load choices for subtask creation in redbooth


Unable to load choices for task prompt (Redbooth) while trying to create subtask list after creating task in redbooth from Google Forms response.

 

Best answer by Troy Tessalone

@cabbear92 

Does this specific Task ID still existing in Redbooth still or was it deleted during testing?

Try retesting Step 2 before testing Step 3.

 

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10 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • February 6, 2024

Hi @cabbear92 

Check/test your Zap app connection here: https://zapier.com/app/connections

Can you post screenshots with how your Zap steps are outlined and configured to help us have full context?


  • Author
  • Beginner
  • February 7, 2024

 

 

 


  • Author
  • Beginner
  • February 7, 2024

The above screenshots show the flow; I can’t choose a task (disabled) before choosing a project/task list/name. However, upon choosing the other three appropriate options, it shows “unable to load choices”. With the setup in place, ideally I would like to add subtask(s) to the task that was just created in the same zap. Connections are working fine.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • February 7, 2024

@cabbear92 

Try using the ‘Custom’ option to map the Task ID from the previous step.

 


  • Author
  • Beginner
  • February 8, 2024

 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • February 8, 2024

@cabbear92 

Is the Task being created in Step 2 under the same Project?

 


  • Author
  • Beginner
  • February 8, 2024

Yes it is.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Answer
  • February 8, 2024

@cabbear92 

Does this specific Task ID still existing in Redbooth still or was it deleted during testing?

Try retesting Step 2 before testing Step 3.

 


  • Author
  • Beginner
  • February 8, 2024

That did work when retesting step 2, thank you!


ken.a
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  • Zapier Staff
  • February 9, 2024

That’s awesome @cabbear92! Big thanks to Troy for lending a hand here!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗