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Best answer

Trigger action: Unable to load choices for subtask creation in redbooth

  • 6 February 2024
  • 10 replies
  • 23 views
C
Userlevel 1

Unable to load choices for task prompt (Redbooth) while trying to create subtask list after creating task in redbooth from Google Forms response.

 

icon

Best answer by Troy Tessalone 8 February 2024, 18:03

View original

10 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @cabbear92 

Check/test your Zap app connection here: https://zapier.com/app/connections

Can you post screenshots with how your Zap steps are outlined and configured to help us have full context?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C
Userlevel 1

 

 

 

C
Userlevel 1

The above screenshots show the flow; I can’t choose a task (disabled) before choosing a project/task list/name. However, upon choosing the other three appropriate options, it shows “unable to load choices”. With the setup in place, ideally I would like to add subtask(s) to the task that was just created in the same zap. Connections are working fine.

Troy Tessalone
Userlevel 7
Badge +14

@cabbear92 

Try using the ‘Custom’ option to map the Task ID from the previous step.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C
Userlevel 1

 

 

Troy Tessalone
Userlevel 7
Badge +14

@cabbear92 

Is the Task being created in Step 2 under the same Project?

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C
Userlevel 1

Yes it is.

Troy Tessalone
Userlevel 7
Badge +14

@cabbear92 

Does this specific Task ID still existing in Redbooth still or was it deleted during testing?

Try retesting Step 2 before testing Step 3.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C
Userlevel 1

That did work when retesting step 2, thank you!

ken.a
Userlevel 7
Badge +6

That’s awesome @cabbear92! Big thanks to Troy for lending a hand here!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

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