Hi ​@fouad ae 

You may need to connect the newest Trendswell Zap app version to Zapier here: https://zapier.com/app/connections

Then update your Zap steps.

Hi ​@fouad ae—thanks for joining our Community! 

Just wanted to check in to see if you had any luck with updating to the latest version of the Trendswell app as Troy suggested? 

Keep us posted on how it’s going, keen to get this solved! 

Hey ​@SamB  ​@Troy Tessalone , I still can’t resolve the issue , I use the latest version of Trendswell , I see new fields in the app I fill them but still getting same issue “please ass your keys”

 Sorry to hear that, ​@fouad ae. Ah, it seems like those attachments haven’t uploaded correctly, all I see are grey boxes on your post:

That said, after upgrading the app did you add a new Trendswell account connection?

If not, it might be worth adding a new account connection. If the Zap is still using the account connection that was tied to the older version of the app then that could be why it’s still showing that error. 

Can you give that a try and let me know whether that sorts it?

Hey ​@Troy Tessalone  ​@SamB  thank you for you reply 
I create new connection after the deprecaion and still gettign same issue 

Thanks for uploading the images again, ​@fouad ae—unfortunately, they still aren’t appearing. Did you happen to edit your post after uploading them? Sometimes that can prevent the images from displaying.

One other thing you could try is regenerating your API key in Trendswell and setting it up in a new connection. Hopefully, that’ll allow the Trendswell step to go through successfully when you test it again.

If that doesn’t work either, it might be best to reach out to our Support team so they can take a closer look. They’ll be able to dig into the logs and better determine why you’re still seeing that “Please add your keys” error.

Really want to make sure this gets resolved for you, so please keep us posted on how things go! 

here I will upload the pictures again without editing the post 

​@SamB 

Thanks for uploading those screenshots again ​@fouad ae—much appreciated! 

Hmm, it definitely looks like you’re running the latest version and still getting that error. I suspect that you could be running into a bug with the Trendswell app, but we’ll need the Support team to look into it more closely on their side to confirm.

Can you please reach out to the Support team directly to report this issue, via the form here: https://zapier.com/app/get-help. That’ll allow them to look into the logs for your Zap to confirm whether it’s definitely a bug. If it is then they’ll open up a bug report to flag this to the developers of the Trendswell app so they can get it fixed.

Sorry to not have a workaround or more immediate solution to suggest right now. Please keep us updated on how it goes, want to make sure this gets sorted.

Ok thank you ​@SamB  , I will contact the Support team and if I got any news I will let you know

Thank you so much for doing that, ​@fouad ae 🧡 Looking forward to your update!