Question

Thrivecart isn't showing all live products in trigger for any main product.

  • 30 July 2023
  • 5 replies
  • 53 views

Hi,

I want to build a zap between thrive cart and my email marketing software.

If customer buy product x then add new contact in email marketing software.

However, after connecting Thrivecart Zapier is not showing all main products listed live in Thrivecart. It shows just 8 out of 35 live products. The “load more” button is greyed out and not active.

I tried “refresh fields” also without any results.

Any idea what I need to do, that all listed products appear in the “trigger for any main product”?

 

Thanks!


5 replies

Userlevel 7
Badge +14

Hi @Tom10000 

Good question.

To help us have enough context, please post detailed screenshots with how your Zap steps are configured along with the encountered issue.

 

About ThriveCart's Integration

Hi, thanks for replying :)

it´s the Thrivecart Pro Version.

Here´s a screen video :

https://app.screencast.com/kXOON1YNkym9C

 

There are just some products showing up. All the other products don´t …. ?!

 

Any idea?! 

Thanks!

 

Userlevel 7
Badge +14

@Tom10000 

If you know the Product ID, then you can set that in the Product field.

 

 

nope. Doesn´t work either.

 

Any other idea?

 

Is there no way to reach a support desk at Zapier? Or is this the official support desk? 

Userlevel 7
Badge +14

@Tom10000 

When you say it didn’t work, did you get an error?

If yes, please post the encountered error.

 

If you have a Zapier paid plan, you can submit a ticket to Zapier Support here: https://zapier.com/app/get-help

Reply