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Threaded reply issue in Gmail: Seeking effective workaround


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It is impossible to reply send a threaded reply in gmail. Is there a workaround for this? I have seen countless posts for years about this issue and tested exhaustively. It doesnt work.

 

Am I missing something or should I find another solution. I have read all the threads...not a single solve in any.

Best answer by Nicod3mus

Thank you I actually found it. The 3 little dots switch the thread variable to custom making it dynamic works fine. 

Threaded reply on email works as expected using trigger on new email > find email by thread > three little dots by thread variable switch to custom select dynamic > select thread from trigger.

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3 replies

JammerS
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  • Zapier Staff
  • 2649 replies
  • March 31, 2025

Hi ​@Nicod3mus,

 

Zapier's Gmail integration doesn't support direct threaded replies due to Gmail API limitations. However, a workaround is to use the "Send Email" action with the same subject line as the existing thread, which often groups emails. While not guaranteed, this method can help maintain conversation continuity. Zapier is actively working with Google to improve this functionality.

 

Thank you for your understanding and patience. If you have any other questions or need further assistance, please don't hesitate to ask.


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  • Author
  • New
  • 2 replies
  • Answer
  • March 31, 2025

Thank you I actually found it. The 3 little dots switch the thread variable to custom making it dynamic works fine. 

Threaded reply on email works as expected using trigger on new email > find email by thread > three little dots by thread variable switch to custom select dynamic > select thread from trigger.


SamB
Community Manager
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  • Community Manager
  • 7811 replies
  • March 31, 2025

That’s such great news, ​@Nicod3mus! 🎉

Thanks so much for following up here to share that you were able to use the Custom value option to select the Thread Id field from the Gmail trigger—awesome work! 🙌 Seems like you’re all set for the moment but feel free to reach back out in Community if you need help with anything further at all. 

In the meantime, happy Zapping! ⚡


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