We just set up a zap to send offline conversions to Google ads after a user is added to Klaviyo. Unfortunately we are seeing these errors now in Zapier:
This Google Ads step hit an error.
The app did not respond in-time. It may or may not have completed successfully.
Does anyone have any idea how to fix or seen similar issues? I do see posts about similar problems but not Google Ads offline conversions.
thanks in advance for reading!
Jay Wilner
Hi
Good question.
Can you post screenshots with how your Zap steps are configured.
This error can happen when Zap steps take too long to complete.
Sometimes the app used in a Zap step can have temporary downtime, which may contribute to the Zap step encountering an error.
You can try to rerun the Zap Runs that had issues.
https://zapier.com/app/history/
Thanks Troy for responding. Here are screenshots:screenshots of zap flow, couple different errors and (successful) test. Not every zap run is showing error.
I only see 1 image.
The GAds action appears to be configured correctly.
Why the GAds action is timing out, I don’t know.
Could be temporary or could be a bug with the action integration.
You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.