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Question

Thinkific to Clientify Zap having issues

  • April 22, 2025
  • 2 replies
  • 14 views

 

Por algun motivo no funciona la integracion que hice. puedes ayudarme?

Moderator edit to include Google Translation of original message:

For some reason, the integration I created isn't working. Can you help me?

This post has been edited by a moderator to remove personally identifiable information (PII). Please remember that this is a public forum and avoid sharing sensitive details.

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2 replies

JammerS
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  • Zapier Staff
  • 3527 replies
  • April 23, 2025

Hi ​@julianaECR,

 

Welcome to the Community.

 

I'm sorry to hear you're having issues with your Thinkific to Clientify integration. To help troubleshoot, please share more details—like any error messages and where the Zap is failing. In the meantime, check that your Thinkific trigger and Clientify action are set up and tested correctly, and try reconnecting your accounts to Zapier. Let me know if the problem persists.

 

I appreciate your patience and we are looking forward to resolving this issue for you.


SamB
Community Manager
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  • Community Manager
  • 9751 replies
  • May 8, 2025

Hey ​@julianaECR, just checking in—were you able to get this sorted? 

If it’s still not triggering perhaps there’s an issue with the plan or permissions for the connected Thinkific account? 🤔

Can you confirm if your account is on Thinkific’s Grow plan or higher? And can you confirm whether’s its also got Site Admin access? If it doesn’t, can you upgrade the account and/or alter it’s permissions, then reconnect the account to the Zap to see if that then allows the Zap to trigger for new leads.

Looking forward to hearing from you!