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Question

The Zap suddenly stopped working

  • October 14, 2024
  • 2 replies
  • 27 views

This is my zap link - --Zap link removed by moderator--
for some reason I don’t know why this is not working now. but it worked previously. could you please check and let me know why this is not working?

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • October 14, 2024

Hi @Rishad Hassan 

In the Zap Editor left rail menu, check the Change History section for clues.

Help: https://help.zapier.com/hc/en-us/articles/23975937613069-Easily-review-your-Zap-s-change-history-from-within-the-editor

 

For us to have more info, post screenshots showing how your Zap steps are outlined and configured in EDIT mode as we cannot access the shared link.

 


SamB
Community Manager
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  • Community Manager
  • October 21, 2024

Hi there, @Rishad Hassan 👋

Were you able to get to the bottom of why the Zap stopped working suddenly? 

If so, we’d really appreciate it if you could share what the cause of the issue was, so that others in the Community can benefit from your experience! 🙏

And if not, can you share some screenshots as Troy mentioned as well as any error messages you might be seeing, to help give us a better idea as to what might be preventing it from working. Asking for screenshots as us folks in the Community do not have the ability to access your account or Zaps. Make sure to blur or remove all personal information (names, emails, addresses etc.) from screenshots before sharing.

Looking forward to hearing from you on this, want to ensure this gets sorted!