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Question

The Zap isn't transferring item name from Monday.com to CRM when Zap is published

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I am trying to connect my CRM with Motion, so that follow up calls can be autoscheduled in the future. For some reason, the item name from Monday.com will transfer perfectly when I run test Zaps, but then will not transfer the item name once it’s published.

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8 replies

Troy Tessalone
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Hi @Dustpan43 

For us to have context, we would need to see screenshots with how your Zap step are outlined and configured.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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  • Dustpan43
  • Author
  • New
  • 4 replies
  • February 19, 2024

The pulse name from Monday to Motion is what is not transferring. 

Troy Tessalone
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@Dustpan43 

We would need to see screenshots with how each Zap step is configured to have full context, thanks.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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  • Dustpan43
  • Author
  • New
  • 4 replies
  • February 19, 2024
Troy Tessalone wrote:

@Dustpan43

We would need to see screenshots with how each Zap step is configured to have full context, thanks.

 

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  • Dustpan43
  • Author
  • New
  • 4 replies
  • February 19, 2024

 

Troy Tessalone
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@Dustpan43 

What about the screenshot for how the Zap trigger step is configured?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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  • Dustpan43
  • Author
  • New
  • 4 replies
  • February 19, 2024

I don’t think there’s an issue with the Monday trigger

Troy Tessalone
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@Dustpan43 

To help you troubleshoot, check your Zap Runs history details to see the DATA IN/OUT for each step: https://zapier.com/app/history/

The Zap trigger is instant, so it may be that the Monday Item Name is not populated before the Date column is being changed.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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