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Question

The "update or create contact on Active Campaign" step does not detect a custom field

  • 9 December 2023
  • 1 reply
  • 8 views
M

In my automation, step number 1 is a Gumroad sale and step number 2 is called "update or create contact on Active Campaign". The latter does not see a custom field I set on Gumroad called "Email dell'invitato".

What can I do?

1 reply

Troy Tessalone
Userlevel 7
Badge +14

Hi @Matteo Neroni 

Good question.

We would need to see detailed screenshots with how your Zap steps are configured.

Some apps don’t support custom fields in Zaps.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Reply


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