The "update or create contact on Active Campaign" step does not detect a custom field

  • 9 December 2023
  • 1 reply

In my automation, step number 1 is a Gumroad sale and step number 2 is called "update or create contact on Active Campaign". The latter does not see a custom field I set on Gumroad called "Email dell'invitato".

What can I do?

1 reply

Userlevel 7
Badge +14

Hi @Matteo Neroni 

Good question.

We would need to see detailed screenshots with how your Zap steps are configured.

Some apps don’t support custom fields in Zaps.