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The test trigger does work but I have no field to add when creating a new Zap for Ninja forms

  • 19 October 2022
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Hello!
I have the Ninja Forms Zapier Plugin installed and need to transfer the informations from ninja forms via zapier to our CRM (outplay) my old zaps are working fine, a new created zap does not work anymore, the zap can not read out the information. The test trigger does work, but I have no field to add.

Only one 1.TODO ist available, no name, no email ….

Help would be very appreciated.

Thanks,

Regards

Niko

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Best answer by franimal 19 October 2022, 17:39

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Hey Niko,

Frank here, happy to help! Is the form you are using one that has been published and has a recent new submission? Sometimes - Zapier has trouble pulling form data with no fresh test data

They’ve also got some help docs here to walk you through it: https://ninjaforms.com/docs/zapier/

If still nothing - go ahead and turn your Zap on and run it live, that way you can see if it’s an editor/sample problem OR if Ninjaforms is truly sending blank forms even when things are running. 

 

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