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Best answer

The test trigger does work but I have no field to add when creating a new Zap for Ninja forms

  • 19 October 2022
  • 1 reply
  • 126 views
P

Hello!
I have the Ninja Forms Zapier Plugin installed and need to transfer the informations from ninja forms via zapier to our CRM (outplay) my old zaps are working fine, a new created zap does not work anymore, the zap can not read out the information. The test trigger does work, but I have no field to add.

Only one 1.TODO ist available, no name, no email ….

Help would be very appreciated.

Thanks,

Regards

Niko

icon

Best answer by franimal 19 October 2022, 17:39

View original

1 reply

franimal
Userlevel 3
Badge +3

Hey Niko,

Frank here, happy to help! Is the form you are using one that has been published and has a recent new submission? Sometimes - Zapier has trouble pulling form data with no fresh test data

They’ve also got some help docs here to walk you through it: https://ninjaforms.com/docs/zapier/

If still nothing - go ahead and turn your Zap on and run it live, that way you can see if it’s an editor/sample problem OR if Ninjaforms is truly sending blank forms even when things are running. 

 

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