Hello there, I have a zap where I automated my Google Form submissions to Trello, but am facing an issue where the image/attachment uploaded on the Google Form is showing up as an identifier file in Trello that is not opening.
I was able to get this to work on a separate Test Google Form (in my GDrive) and Test Zap, but not with my final Google Form (my manager’s GDrive) and final Zap.
Can someone help me resolve this?
+14Hi
We will need to see screenshots with how your Zap steps are outlined and configured in EDIT mode to have more context.
Hi
+14You likely need to use a different url structure to get the direct download link for the file.
You can use this tool to help you understand the GDrive file direct download link format to use: https://sites.google.com/site/gdocs2direct/
Help article about different GDrive File formats:
Make sure the files saved in GDrive are publicly accessible.
If you need to you can add a Zap action step: GDrive - Add File Sharing Preference
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
