Hello there, I have a zap where I automated my Google Form submissions to Trello, but am facing an issue where the image/attachment uploaded on the Google Form is showing up as an identifier file in Trello that is not opening.
I was able to get this to work on a separate Test Google Form (in my GDrive) and Test Zap, but not with my final Google Form (my manager’s GDrive) and final Zap.
Can someone help me resolve this?
Hi
We will need to see screenshots with how your Zap steps are outlined and configured in EDIT mode to have more context.
Hi
You likely need to use a different url structure to get the direct download link for the file.
You can use this tool to help you understand the GDrive file direct download link format to use: https://sites.google.com/site/gdocs2direct/
Help article about different GDrive File formats:
Make sure the files saved in GDrive are publicly accessible.
If you need to you can add a Zap action step: GDrive - Add File Sharing Preference
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.