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Question

The "Exchange Rate" field in QuickBooks Online is still missing after feature request implementation

  • September 28, 2024
  • 4 replies
  • 47 views

This solution was published yesterday: Problem with Quickbooks Online Create Bill Action with foreign currency | Zapier Community

But after refreshing all the fields in an existing Zap the QBO exchange rate field is nowhere to be found… 

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4 replies

ken.a
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  • Zapier Staff
  • September 30, 2024

Hi there @JeffBES,

Before we dig deeper into this, could you please try reconnecting your QuickBooks Online account and head back to the QuickBooks Online action step and click on the refresh fields button?

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!


  • Author
  • Beginner
  • September 30, 2024

Thank you @ken.a ,

 

Reconnected to QBO using the production (not the sandbox) connection, went to my zap, refreshed the QBO fields and still the same, no exchange rate field. Note that I’m trying to automate a Vendor Bill import into QBO and not clients invoices.


  • Author
  • Beginner
  • October 1, 2024

Hello @ken.a ,

 

it’s for INVOICES and not BILLS from vendor, it was clearly asked for Vendors here https://community.zapier.com/members/mid-29510 I have opened support tickets twice on this issue, last one was in August.

Thank you


ken.a
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  • Zapier Staff
  • October 2, 2024

Hi @JeffBES,

It looks like there’s a confusion on the update on this thread: 

I’ll be relaying the latest reply by SamB here:

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(view larger)

I appreciate your patience and understanding.