Question

The custom phone field in GetResponse isn't recognized when connecting to HubSpot form.

  • 13 December 2023
  • 1 reply
  • 17 views

Hi, Is there anyone trying to connect getresponse to hubspot? I have created custom field for phone number in Getresponse but when i try to connect the form to hubspot, zapier is not seeing the custom field in the form, it only suggest the main fields in getresponse form. 

The customer service chat here is useless. Hopefully someone has the same issue and found a way around it. 

 

Thanks in advance! 

 


1 reply

Userlevel 7
Badge +14

Hi @Monazahra 

Good question.

Some Zap apps don’t support custom fields.

For step 2 in the Zap, try adding this action: Find Contact

 

GetResponse help articles about using Zapier:

https://www.getresponse.com/help/how-do-i-use-zapier-with-my-getresponse-account.html

https://www.getresponse.com/help/how-do-i-manage-my-zaps-in-getresponse.html

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