Question

The app returned "You are trying to access a feature that is not available on your plan".

  • 24 September 2023
  • 4 replies
  • 30 views

 I’m getting this while trying to test my trigger and I’ve upgraded already. The app returned "You are trying to access a feature that is not available on your plan". Any solutions to this?


4 replies

Userlevel 7
Badge +14

Hi @connollykate 

Good question.

Which app are you trying to use that is returning this error?

I think it’s teachable?

Hi @connollykate 

Good question.

Which app are you trying to use that is returning this error?

Is teachable. Thanks for your response Try

Userlevel 7
Badge +14

@connollykate

Teachable actions returning 401 - "You can't do that" error

There are 2 common reasons for this type of error:

Teachable plan type

  • Teachable triggers on Zapier are available on Teachable's Basic plan and up.
  • Teachable actions are only available on Teachable's Professional plan and up.

If the connected account is not on a Teachable Professional plan or up, the Zap will show a "401 - You can't do that" error when you try to use an action.

Teachable offers more details on the difference between plans.

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