Hello everyone, how are you? I can't get the phone field to migrate from my rd station to clickup, it gives me an error when creating the task: The app returned "Value is not a valid phone number". I've configured the number formatting via zapper several times, but it still gives me the error and doesn't import this field.
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Hi
Welcome to the Community.
To troubleshoot issues with migrating the phone field from RD Station to ClickUp, ensure the phone numbers in RD Station are in a universally accepted format, such as +1 123-456-7890. Use the 'Formatter by Zapier' to adjust the phone number format before the ClickUp action step if needed. Additionally, verify that the ClickUp field is set to the correct phone number format.
I hope this helps. If you have any other questions or need further assistance, please don't hesitate to ask.
Hi there,
Did Jammer’s suggestion of using a Formatter action to convert the number format fix the error?
Keen to ensure this gets sorted, so please let us know how it’s going! 🙂
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