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Question

Test works but Zap does not run (Apps: Formatter, Trello)

  • November 2, 2023
  • 3 replies
  • 46 views

gses

Hello!
My Zap starts with the “ a new email” Microsoft Outlook trigger and then continues with the Zapier “only continue” Trigger - here it is ehwn the subject starts with specific characters.
So far so good
the the formatter comes into place, changing from html to text.
last step is “create a card” in Trello with this formatted text.
The test works fine, bit when i test it in real business the trello card is not created.
can you help me?

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • November 2, 2023

Hi @gses 

Good question.

Check your Zap Runs history for activity/issues: https://zapier.com/app/history/


gses
  • Author
  • Beginner
  • November 3, 2023

thanks, the reason was “time”. it takes some time, i did not expect this, that it takes some minutes to run, probably not used to in our fast paced world..so it works


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • November 3, 2023

@gses 

All the Outlook Zap triggers are scheduled, meaning those can take from 1-15 minutes to fire depending on the Zapier plan.