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Question

Test works but Zap does not run (Apps: Formatter, Trello)

  • 2 November 2023
  • 3 replies
  • 23 views
gses
Userlevel 1

Hello!
My Zap starts with the “ a new email” Microsoft Outlook trigger and then continues with the Zapier “only continue” Trigger - here it is ehwn the subject starts with specific characters.
So far so good
the the formatter comes into place, changing from html to text.
last step is “create a card” in Trello with this formatted text.
The test works fine, bit when i test it in real business the trello card is not created.
can you help me?

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @gses 

Good question.

Check your Zap Runs history for activity/issues: https://zapier.com/app/history/

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
gses
Userlevel 1

thanks, the reason was “time”. it takes some time, i did not expect this, that it takes some minutes to run, probably not used to in our fast paced world..so it works

Troy Tessalone
Userlevel 7
Badge +14

@gses 

All the Outlook Zap triggers are scheduled, meaning those can take from 1-15 minutes to fire depending on the Zapier plan.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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