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Question

Tasks are stuck in "held" status.

  • April 12, 2024
  • 1 reply
  • 50 views

I have some errors with my Zapier since yesterday, the tasks are in held status. Do you know how I can solve this? It is a simple task, you capture a HubSpot contact and then generate an inbound email to another email to notify them.

 

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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • April 12, 2024

Hi @developthk 

The Email by Zapier app has limitations to be aware of.

 

Causes

This happens when the Email by Zapier app limits the number of emails you can send within a specific timeframe to prevent spam.  The allowed email limit per hour depends on your Zapier plan:

  • Trial or Free plan: 5 emails per account per day.
  • Any paid plan: 10 emails per account per hour.

 

Help: