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Best answer

Task - Update or create - missing Set Up step?

  • June 30, 2022
  • 5 replies
  • 185 views
C

Working Zaps on editing lose the Set Up step in Create or update task.

Best answer by NadiaW

Nadia from Zapier Support here. We have this issue reported internally as a bug.

We noticed that the Set Up action tab disappears when the action has some mapped input from a deleted step.  

@Troy Tessalone thank you for the workaround and your advice to report to Zapier Support - this is the best course of action for now. 

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    5 replies

    Liz_Roberts
    Forum|alt.badge.img+8
    • Liz_RobertsZapier Staff
    • Zapier Staff
    • June 30, 2022

    Hi @classicsailing ,

    Sorry you’re running into this on with your set up step!

    I see you have a ticket in with Support but if you’re able to share a screenshot of the exact configuration/error and apps you’re using we can do some troubleshooting on this end as well. 

    L
    • LeviMBeginner
    • Beginner
    • July 1, 2022

     

    I have exactly the same problem for some POST webhooks.
    For some reason, the step details disappeared as well as the possible to set it up when in editing mode.

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • July 1, 2022

    Hi @LeviM and @classicsailing 

    I’ve encountered this bug as well.

    Best to report via a ticket to Zapier Support: https://zapier.com/app/get-help

    As a potential workaround, you can try removing/readding the impacted Zap step. (not ideal by any means)

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
    NadiaW
    Forum|alt.badge.img
    • NadiaWZapier Staff
    • Zapier Staff
    • Answer
    • July 1, 2022

    Nadia from Zapier Support here. We have this issue reported internally as a bug.

    We noticed that the Set Up action tab disappears when the action has some mapped input from a deleted step.  

    @Troy Tessalone thank you for the workaround and your advice to report to Zapier Support - this is the best course of action for now. 

    T
    • thanhtong
    • New
    • October 12, 2022

    Hello @NadiaW and @Troy Tessalone ,

    Is this issue fixed? I tried to create a new Zap from my app but looks like the Set up step is still missing. Looks like the workaround is duplicating the Zap that is working and changing it.

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