I am unable to integrate first name and last name of the donors from Stripe to Little Green Light. This is the field I am using. There isn’t any other field with first name and last name.
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+14- Zapier Orchestrator & Solution Partner
Hi
If the first/last name will come thru metadata variables from Stripe, then for the First Name field in Zap Step 2, try removing the mapped variable “Customer Name” and extra space.
- Beginner
I don’t quite understand your steps. The first name and last metadata aren’t going through Little Green Light .
+14- Zapier Orchestrator & Solution Partner
Check your Zap Runs history details to see the DATA IN/OUT for each step to help you troubleshoot: https://zapier.com/app/history/
In your screenshot it shows values for each of these fields from Stripe:
- Metadata Supporter Last Name = Anna
- Metadata Supporter Last Name = Reagan
- Beginner
It never worked. I just want to know if I was using the right fields. If I am, please confirmed. Then I need to contact Little Green Light for trouble shoot on their end.
+14- Zapier Orchestrator & Solution Partner
Looks like you are using Stripe that is integrated with some other apps, which is setting the metadata fields.
Post screenshots from your Zap Runs history showing the DATA IN/OUT for each step to give us more info to evaluate.
If needed, you can add a Filter step to check for the existence of values in fields: https://zapier.com/apps/filter/help
+14- Zapier Orchestrator & Solution Partner
Hi
Have you tested with the Zap turned ON?
Check your Zap Runs history details to see the DATA IN/OUT for each step to help you trace the data flow and troubleshoot: https://zapier.com/app/history/
If you still need help, post screenshots showing the DATA IN/OUT for a Zap Run.
- Beginner
The data went through Little Green Light in regard to the donation amount but not first name and last name fo the person. What is input and output for zap run and how do I run it?
+14- Zapier Orchestrator & Solution Partner
To test live…
- Turn the Zap ON
- Perform the Zap step trigger event: Stripe - New Charge
- Check your Zap Runs here: https://zapier.com/app/history/
- Click into a Zap Run
- For each step, view the DATA IN/OUT tabs
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