Please help!! I’m trying to connect my Stan but I keep getting an authenification error. I have attached the messgae below. I have already turned on the pop up, but I’m not receiving a message window or anything.
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Hi
Good question.
Try connecting the app to Zapier using a new/different private browser.
I have and I even did incognito and still get the same error message. I’m so upset because it was connected but I messed up when I was setting it up with flodesk and now it wont connect to stan anymore.
Sometimes you need to remove the connection from the app side as well as the Zapier side before you can reconnect.
Sorry, I don’t understand. I don’t have any apps in my zapier. Everything is removed. I’ve even tried from my ipad and phone. I still get the same message. I don’t see a pop up appear at all for me to hit allow.
when I test the connection it says error as well.
Make sure you browser and device operating system and software is updated.
Help article from Stan: https://help.stan.store/article/55-how-to-connect-stan-with-zapier
Thank you. I’ve read through that about 5 times now trying to figure this out. This is terrible. I really can’t believe this is happening right now
You can try opening a ticket with Zapier Support but the expected response time can vary based on your Zapier plan: https://zapier.com/app/get-help
If you are seeking help, you can hire a Certified Zapier Expert: https://zapier.com/experts
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