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Hi again @Troy Tessalone and others.

My Zap is triggering the creation of a new Task in Asana, and I can see and map the custom fields in Zapeir, but it is not populating any of the custom Asana fields. Here are screenshots of how my Zap is set up.

 

 

@NWEJC 

Try turning the Zap ON and testing LIVE.

Then check the Zap Runs for activity/issues and to see the DATA IN/OUT for each Zap step.

https://zapier.com/app/history/

 

NOTE: You’ll want to remove the static “organization type”

 

Thanks @Troy Tessalone

The Data In/out seems to be flowing correctly. Any other ideas?

@NWEJC 

You’ll want to remove the static “email” value in the Email field.

 

@NWEJC 

We would need to see updated screenshots with how your Zap steps are configured after making the recommended adjustments.

We would need to see screenshots with the DATA IN/OUT as part of the Zap Run steps for context.

We would need to see screenshots with how the data is shown in Asana.

@Troy Tessalone - Yes. The Zap is sending all of the correct data out, but it is not populating in Asana. 

@NWEJC 

Without screenshots our ability to evaluate and advise is limited.

We would need to see updated screenshots with how your Zap steps are configured after making the recommended adjustments.

We would need to see screenshots with the DATA IN/OUT as part of the Zap Run steps for context.

We would need to see screenshots with how the data is shown in Asana.

@Troy Tessalone 

 

This is what populates in the new Asana task:

Here is the Data out report from Zapier:

 

@NWEJC 

We would need to see screenshots of the DATA IN/OUT from the related Zap Run: https://zapier.com/app/history/

@Troy Tessalone 

@NWEJC 

Please post screenshots of the DATA IN/OUT for each Zap step in a Zap Run. (click the right arrow to see more details)

 

@Troy Tessalone 

@NWEJC 

We would need to see screenshots of the DATA OUT tab from step 1 and the DATA IN tab for step 2.

 

Hi @NWEJC! 👋

Just wanted to check in to see how you’re getting on. Were you able to get this all sorted out?

If yes, would you be up for sharing some details on the solution you found? There could well be others in the Community running into similar issues who could benefit from your experience here. 🙂

If no, please can you share further screenshots as Troy mentioned of the Data Out from the Squarespace trigger, and the Data In for the Asana action for that run of the Zap? That’ll help us to better identify what’s causing the issue here. And please remember to remove/hide any private information (like names, emails, addresses etc.) from any screenshots before sharing.

Looking forward to hearing from you!
 

Hi @SamB. Thanks for checking in. 

 

No. We haven’t been able to get this sorted. After a good amount of time on support with Asana and Zapier I learned that there is a known issue with connecting Zaps to custom fields in Asana and no current solution in the works. 

@NWEJC 

A workaround would likely involve using the Asana API: https://developers.asana.com/reference

 

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