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Hi there, I would really appreciate some help with this issue, I’ve been using Zapier for years, especially for simple workflows, ie: creating a new row in smartsheet when a form is completed in Service M8.

I am really struggling with my latest Zap whereby the new smartsheet I created for the form response is not displaying when trying to link it in the zap creation process - see screenshots.

 

I’ve deleted the zaps and recreated them, deleted the smartsheets and recreated them, tested the connections and everything is working properly - I just can’t find the sheet. The third screenshot shows the window where I have the option to select the appropriate sheet but alas, not there.

Thank you in advance for any input or advice.

 

 

Hi ​@ChrisMarkHill 

Help links for using Smartsheet in Zaps: https://zapier.com/apps/smartsheet/integrations#help

Help links from Smartsheet for using in Zapst: https://help.smartsheet.com/articles/2103362-creating-zaps-in-zapier

 

Possible workaround if you know the Smartsheet ID, is to use the t...] button on the field to switch to “Custom” mode and input the static value of the Smartsheet ID.

 

Hi there ​@ChrisMarkHill,

I just came across your post here and wanted to check in here to see how you’re getting on. Were you able to try Troy’s suggestion here?

Please do let us know if you’re still in need of some help on this at all - happy to assist further! 🙂

Hi Ken, thanks for coming back to me, Dennis from Zapier helped me to resolve the issue, basically clarifying how and where to insert the sheet ID in the zap if the correct sheet is not displaying - massive help, thank you.

That’s an amazing news ​@ChrisMarkHill! We’re glad to hear that our Support Team has helped you resolve the issue!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

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