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I am having the same issue but this solution is not working for me

I posted screenshots yesterday but for some reason that reply is not there

Hi @thisismyname, thanks for reaching out here! 

Hope you don’t mind but I’ve moved your messages out from that old topic into a brand new one to help keep things organised and better surface it to more folks in Community. 🙂

I’m not seeing any screenshots on this end. Can you try uploading them again? Sometimes if the reply is posted before the images have finished being uploaded it can prevent the images from being added correctly.

Also can you give us a bit more information on the specific issue you’re running into here? It looks like there were a few different issues going on in that previous thread so want to make sure we’re all on the same page so we can best help you to solve this!

Thanks for your understanding here, look forward to hearing from you!

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