I am having an issue whereby I am using the “Updated Row” trigger to fetch new data from Smartsheet and sync with Hubspot (I’m monitoring all rows). The integration is largely working OK and syncing most fields but for some reason there are certain fields that don’t seem to be able to be pulled through and populated to Hubspot. What's even more frustrating is that I am using these fields in a filter which is working, so my zap is detecting that the column in question has changed but it can’t seem to access the Smartsheet data in that column?
I have tried creating a separate Zap that is only monitoring the column that is not pulling through to try to isolate the issue and I get the same result - data is not coming through. I have also tried creating an intermediary “Find Sheet Row” step to pull the data but that wasn’t even able to recognise the Sheet and Row ID’s I entered which definitely were correct.
Bit stuck atm - anyone else experienced this?
