I tried to set up an automation where an attachment from my email gets uploaded to a smart sheet row but while setting it up, it won't allow me to select a static row. I tried custom row and typed 1 but doesn't seem to work. Anyone know what I'm doing wrong?
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+6- Zapier Staff
- 3527 replies
Hi
Welcome to the Community.
If you're trying to set up an automation to upload an email attachment to a specific Smartsheet row, it's essential to know that Zapier's current Smartsheet integration doesn't allow you to select a static row for updates directly. Row selection is typically dynamic and based on trigger events like new rows being added. However, there are possible workarounds: you can add a 'Find Row' step to your Zap to search for a specific row based on set criteria, then use the row ID to update it, or you can use a unique identifier column within your sheet to reliably locate the correct row. While these methods may not be perfect for every situation, Zapier acknowledges the need for more flexibility and considers this feedback for future improvements.
I hope this helps. If you have any other questions or continue to experience issues, please don't hesitate to let us know.
+11- Community Manager
- 9751 replies
Hi
Did the approach Jammer suggested do the trick, or did you find a different solution?
If you found a different solution, we’d love to hear more—it could be really useful to others in the community that want to do the same! 🙏
Do let us know if you still need any help, want to make sure everything’s all sorted!
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