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Answer

Slack "Send Channel Message" with Auto-Expand Links set to false still shows link previews.

  • August 17, 2023
  • 7 replies
  • 408 views
greenhouseautomation
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Dear community,

I am using a Slack Send Channel Message step and set “Auto-Expand Links” to false (see highlighted in green). However, the notifications still show up with a preview each which is very annoying (see below). Is there any way to fix this? I would like to send them as separate messages (rather than e.g. Digest) so that we can easily comment on each thread.

Many thanks! 

 

Best answer by SamB

Hey @greenhouseautomation! 👋

Sorry to hear that changing the Send as a bot? setting to No didn’t fix it. I did some looking into this and it seems that you’re running into a bug here where the option selected for the Auto-Expand Links setting isn’t being adhered to. So I’ve gone ahead and added you to the list of users being impacted by that bug.

Although I can't provide a date for when this will be resolved by, you will definitely be updated by email once it's been sorted. There aren’t any other workarounds reported currently but if we come across any we’ll be sure to share them with you here. 🙂

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

7 replies

ken.a
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  • ken.aZapier Staff
  • Zapier Staff
  • August 17, 2023

Hi there @greenhouseautomation,

Before we dive deeper, could you please try setting the “Send as bot” field to “no”?

7ca3c5bad7d6904668f35cb84b281525.png
(view larger)

After that, please test the Zap again to see if it’ll still show the auto-expanded link?

Please keep us posted! 😊

 

greenhouseautomation
greenhouseautomation
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Thanks, I will do so and will update you tomorrow morning once the messages run again.

greenhouseautomation
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@ken.a unfortunately they still send with links that auto-expand. I would appreciate it if you have any ideas!

SamB
Community Manager
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  • SamBCommunity Manager
  • Community Manager
  • Answer
  • August 21, 2023

Hey @greenhouseautomation! 👋

Sorry to hear that changing the Send as a bot? setting to No didn’t fix it. I did some looking into this and it seems that you’re running into a bug here where the option selected for the Auto-Expand Links setting isn’t being adhered to. So I’ve gone ahead and added you to the list of users being impacted by that bug.

Although I can't provide a date for when this will be resolved by, you will definitely be updated by email once it's been sorted. There aren’t any other workarounds reported currently but if we come across any we’ll be sure to share them with you here. 🙂

greenhouseautomation
greenhouseautomation
Forum|alt.badge.img

Thank you @SamB! 

A

We are suffering same issue but the opposite side. We want the links to be auto expanded but not working ;(

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • April 26, 2024

Hi @ActionPower,

I have added you to the open bug report as another affected member. While we don’t have an ETA for the bug’s fix. We will keep you in the loop via email once the bug has been fixed.

I appreciate your patience and understanding.

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