Hi @cpzap
Good question.
We would need to see screenshots with how you have your Zap steps configured along with the Slack Message you are trying to match.
I swear there must be some magic in posting these questions because I tried the EXACT steps I have been trying for days to get the screenshots you requested and it now miraculously works.
But to summarize what I am doing is I have a Zap that triggers on a new Slack message, parses the permalink to get the timestamp of the parent message (because the new messages I need are threaded messages), then I piece back together a link to find the parent message to extract info from the parent message to use to find a ClickUp task based on the info I extracted then post the Slack message as a ClickUp task comment.
Everything seems to be in working order now. Thank you!
That happens to me all the time, @cpzap! Thanks for following up here and for sharing the steps you tried that eventually got it working. Perhaps it was just a temporary glitch? At any rate, I’m glad it’s working now.
If it stops working again or you run into any further issues at all just let us know. Always happy to help!