Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hello, I saw previous threads on this but it looks like you’ve fixed the issue. I’m currently not able to detect the channel that was created by a Zap even though there is now a “Channel Name Normalized” Option. I’m trying to invite a user to the channel. The companies did have capital letters (i.e. ABC or Alphabet Corp.), is this still an issue within Zapier or is there something else I’m missing? Thank you!

Hi @rossh 

Are you using the Send Channel Message action in Slack?

If so, this seems to be a result of the channel being Private and the connected Slack account in use not being a member of the channel mapped. Changing the Slack account (app connection) is likely the easiest way to go, besides to adding the Slack user to the channel. Also, changing the channel to Public should also work.

Terms & Conditions