I’m new to Zapier and would appreciate some help. I have set up a Zap between my Facebook Lead Ad Form and my Kit subscriber form. In the test step, it shows the latest three entries. The entry I select as a test goes through to the Kit form correctly. But no other leads are sent not past ones or new ones. Any ideas on why this would happen and how can I fix it?
Thank you!
Question
simple Zap not working- advice please
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
+6- Zapier Staff
- 6780 replies
Hi there
Welcome to the Community! 🎉
I'm sorry to hear that the Zap is not triggering from new leads in Facebook Lead Ads form. This is a common situation when working with Facebook Lead Ads because of layers of privacy. Here's what you can do:
1. Follow these 4 steps to make sure the Facebook Lead Ads form is setup correctly:
2. For testing, create a new test lead on your Facebook Form/Page by following these 6 steps:
Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!
+11- Community Manager
- 9751 replies
Hi
Just came across this and wanted to check how things are going. Did Ken’s suggestions help get things solved?
Let us know if you still need any help, want to make sure you’re all set! 🙂
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.