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Question

Side bar and interfaces and tickets

  • May 23, 2024
  • 1 reply
  • 32 views

I see that I am not alone in having experienced this issue.

I can not fully log in, but can see and edit my zaps and table. (the log in option never dissapears and so my user settings never appear)

I can not see a side bar and I can not load interfaces.

I also can not raise a support ticket because I appear to not be fully logged in. Please can someone help with any suggestions that might get me back on track. I urgently need to edit an from interface which is scheduled to be accessed by hundreds of clients.

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1 reply

SamB
Community Manager
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  • Community Manager
  • May 29, 2024

Hi @Bruce Taylor, welcome to the Community! 🎉

Sorry to hear of the troubles here. I see it’s been a while since you posted this so you may well have already resolved this. Can you please confirm whether you’re still having trouble logging into your Zapier account fully?

If you’re still experiencing this issue I suspect it could be caused by a caching issue of some kind. In which case I’d suggest trying to log into your Zapier account from within a private browsing window or a different web browser instead.  

Looking forward to hearing from you!