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Question

Shopify orders have price, quantity, SKU, product titles all bunched into one cell

  • January 14, 2025
  • 1 reply
  • 6 views

I need help here please. Same problem.

Price, quantity, SKU, product titles all get bunched into one cell when I need them separated on each line.

What steps do I take to get this done?

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1 reply

SamB
Community Manager
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  • Community Manager
  • 7396 replies
  • January 15, 2025

Hey ​@dman0691 👋

Hope you don’t mind but I’ve moved your question out into a new topic as the other topic had already been solved.

If the product details are being bunched into a single cell on the order, then it could be that multiple values had been selected for the field in the Create Order action or the incorrect line items were selected.

To help us to better determine what’s causing this to happen can you share a screenshot showing the Configure section of the Shopify action where this is happening? Make sure to blur or remove all personal information (names, emails, addresses etc.) from screenshots before sharing - you can use a tool like Zappy for that.

Looking forward to hearing from you!