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Setting up Youtube automation with HeyGen error: HeyGen throttling https://api.heygen.com/v2/video/generate', 60

  • March 27, 2025
  • 2 replies
  • 40 views

I am following steps to set up a YouTube automation Zap. One Zap is titiled YT Researcher that finds relavant topics and adds them to a Google Sheet. The second Zap i titlled YT Creator that creates  HeyGen talking avatar for the topic. I am stuck configuring this Zap. I test and get the message: 

Failed to create a video in HeyGen

('HeyGen throttling https://api.heygen.com/v2/video/generate', 60).. I have waited a day or longer to retest but still get the error

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34080 replies
  • March 27, 2025

Hi ​@zapfriend55 

Help links for using HeyGen in Zaps: https://zapier.com/apps/heygen/integrations#help

 

For us to have more context, post these screenshots:

  • how your Zap steps are outlined
  • how your Zap steps are configured in EDIT mode with the field mappings visible
  • the encountered error in the Zap step

SamB
Community Manager
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  • Community Manager
  • 9751 replies
  • April 22, 2025

Hi ​@zapfriend55 👋

I just came across your post here and wanted to check how you’re getting on. Did the guide Troy shared help to point you in the right direction?

If not, can you confirm which HeyGen plan you’re on? Looking at the guide it seems you’d need to be on at least their Pro plan to use their app on Zapier. If you’re not on a HeyGen Pro or higher plan then that could be what’s causing those “HeyGen throttling https://api.heygen.com/v2/video/generate', 60” errors. Do you think that could be the case?

Looking forward to hearing from you!