Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I am following steps to set up a YouTube automation Zap. One Zap is titiled YT Researcher that finds relavant topics and adds them to a Google Sheet. The second Zap i titlled YT Creator that creates  HeyGen talking avatar for the topic. I am stuck configuring this Zap. I test and get the message: 

Failed to create a video in HeyGen

('HeyGen throttling https://api.heygen.com/v2/video/generate', 60).. I have waited a day or longer to retest but still get the error

Hi ​@zapfriend55 

Help links for using HeyGen in Zaps: https://zapier.com/apps/heygen/integrations#help

 

For us to have more context, post these screenshots:

  • how your Zap steps are outlined
  • how your Zap steps are configured in EDIT mode with the field mappings visible
  • the encountered error in the Zap step

Hi ​@zapfriend55 👋

I just came across your post here and wanted to check how you’re getting on. Did the guide Troy shared help to point you in the right direction?

If not, can you confirm which HeyGen plan you’re on? Looking at the guide it seems you’d need to be on at least their Pro plan to use their app on Zapier. If you’re not on a HeyGen Pro or higher plan then that could be what’s causing those “HeyGen throttling https://api.heygen.com/v2/video/generate', 60” errors. Do you think that could be the case?

Looking forward to hearing from you!

Terms & ConditionsAccessibility statement