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Hi Everyone,

 

I am new to zappier and I want to ask help about integration from Service Titan to Modnay.com

At first we were able to connect our service titan account to zappier. but it disconnected and I cant connect it anymore due to error. I am adding the correct api credentials but it wont allow me to connect. I really want to try it first before we pay for the upgraded one in zappier. 

 

Do you think its because I dint pay for the upgrade one or am I doing something wrong?

Hi ​@Thalia011,

 

We sincerely apologize for the inconvenience, would you mind sharing a screenshot of your Zap? So we can troubleshoot further on the error message that you are getting. Also ensure to obscure any sensitive information for security purposes.

 

We’ll be looking forward for your response. Thank you. 

This is the error that I am getting

Hi ​@Thalia011,

 

The {"error": "invalid_client"} error in Zapier indicates an issue with your ServiceTitan API credentials. Ensure you're using the correct API Key and Secret, recreate the connection in Zapier, and check for updates on both platforms.

 

I hope this helps! Let me know if you have any other questions.

that's what I'm doing actually, I am putting the correct API details but its still wont allow me to connect our ST to Zappier.

Hi ​@Thalia011,

 

Please also check for firewalls or security settings that might block the connection and try using a different network. If issues persist, contact the ServiceTitant support team for further assistance. Be cautious of extra spaces or characters when entering API details.

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