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Answer

Scrape-it.Cloud error: Authentication failed, the app returned "E_ROUTE_NOT_FOUND: Cannot GET:/user/me"

  • May 10, 2023
  • 3 replies
  • 86 views
Christian_

Hi there,

I received this error when connecting my Scrape-It.Cloud account with Zapier. The error appears after I entered the API key. It was okay before until my account was deemed expired and requiring me to reconnect the account. But this time, it doesn’t work.

Any help would be appreciated. Thanks.

Best answer by ken.a

Hi there @Christian_,

Welcome to the Community! 🎉

I’m so sorry for the trouble authenticating your Scrape-It.Cloud account with Zapier. Before we dig deeper into this, could you please try deleting your Scrape-It.Cloud account (if there are multiple connected accounts delete them as well), and try creating a new one.

Please keep us posted! 😊

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • Answer
  • May 10, 2023

Hi there @Christian_,

Welcome to the Community! 🎉

I’m so sorry for the trouble authenticating your Scrape-It.Cloud account with Zapier. Before we dig deeper into this, could you please try deleting your Scrape-It.Cloud account (if there are multiple connected accounts delete them as well), and try creating a new one.

Please keep us posted! 😊

Christian_
Christian_
  • Christian_
  • Author
  • New
  • May 11, 2023

Hi @ken.a, I tried your method and it do the wonder.

I just deleted my Scrape-It.Cloud account via https://zapier.com/app/connections and reconnect it again in the Zap. The issue no longer continue to exist.

Thanks for the help! 😀

ken.a
ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • May 11, 2023

Hi @Christian_,

You are most welcome. I’m glad I could help!

If you have any other questions, please don’t hesitate to post them in the Community. We’re always happy to help! 🤗

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