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Question

Salesforce: lead to opportunity mapping triggering 'updated field on record' trigger

  • September 7, 2022
  • 1 reply
  • 22 views

We are trying to automate appointment creation along with some auxiliary google services related to that appointment. The issue is or appears to be that when the updated field is updated as a lead and then that lead is converted to an opportunity the Zapp for the opportunity is triggered from the mapping from lead to opportunity

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1 reply

jesse
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  • Architect
  • 1348 replies
  • September 7, 2022

Hey @Sandia Home Buyers! Happy to help here. I understand what is happening that you don’t want to happen but are you able to share more about what is supposed to happen instead? What should/should not trigger your Zap? 

Let us know and we can work together on how to get this working how you expect it to!