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Question

RSS to FB Page - pictures are resized to 500 x *

  • April 18, 2023
  • 5 replies
  • 34 views
INTERmedia

Hello,

I have a problem with posting from our RSS to our FB page. Althought I am preparing pictures 1200 x 900 they always are cropped to 500 x *, so they are blurry on fb. The data out info in zap history shows the link to the right picture. What can I do/check to resolve this problem.

 

Thanks in advance.

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    5 replies

    ken.a
    Forum|alt.badge.img+6
    • ken.aZapier Staff
    • Zapier Staff
    • April 18, 2023

    Hey there @INTERmedia,

    Welcome to the Community! 🎉

    Before we dig deeper into this, could you please a detailed screenshot with how your Zap is configured? Especially, the Facebook step? Please don’t include/blur out any personal information in the screenshot.

    Thanks! 😉

    INTERmedia
    • INTERmediaBeginner
    • Author
    • Beginner
    • April 19, 2023

    Hello @ken.a

    Thank you for your fast response. I hope those ar the ones you are looking for.

     

     

    The zap is working perfect it just resizes the pictures… 

    ken.a
    Forum|alt.badge.img+6
    • ken.aZapier Staff
    • Zapier Staff
    • April 19, 2023

    Hi @INTERmedia,

    Thanks for sending in the screenshot!

    It appears that you are using the "Create Page Post" action which might lead to the resizing of the image you are trying to upload. Have you considered using the "Create Page Photo" action instead?

    Please keep us posted! 😊

    INTERmedia
    • INTERmediaBeginner
    • Author
    • Beginner
    • April 20, 2023

    Thank you @ken.a It looks like it is ok now, I will look further into it and if something will be wrong, I will keep you informed.

    ken.a
    Forum|alt.badge.img+6
    • ken.aZapier Staff
    • Zapier Staff
    • April 20, 2023

    Hi @INTERmedia,

    Awesome, glad to hear it's looking good for now! Please keep us in the loop if anything changes or if you need any further assistance.

    Thanks! 😊

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