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This post was split from topic: 

 

Hi, I am also having this issue, tried reconnecting twice as you can see. Same each time, automatically expires after a couple seconds

 

You can also see that this is step 1 of 1 steps, so nothing is intervening. 

 

Hi there @ojvs,

I have moved your reply to a new topic. I hope you don’t mind!

Before we dig deeper into this, could you please confirm if you Revolut Business account is on a Paid plan? According to our notes, your Revolut Business account requires to be on a paid plan to connect with Zapier.

I'll be keeping an eye out for your response!

Hey @ojvs! 👋

It’s been a while since we’ve heard from you on this. Did you get it sorted or are the account connections still expiring after reconnecting? 

Super keen to ensure this gets sorted so please let us know whether or not you’re still running into some trouble here - we’re happy to assist further! 

Hi, sorry for jumping on this but we are facing the same issue. We have a paid Revolut business account, but the connection to Zapier keeps disconnecting and/or expiring. I’ve tried deleting and reconnecting everything multiple times on both platforms. Any help would be much appreciated!

Hi ​@JPC,

It looks like that’s an error we’ve been running into is a known bug in Revolut Business. Our team is aware of the issue and we're working with Revolut Business on a fix. I've added your email address as another affected member. That does a few things:

  • Bring this to the attention of the integration developers
  • Help track and prioritize fixes
  • Allows us to notify you via email if/when this is fixed

Unfortunately, I do not have an ETA, but I’ve added you to the list of users affected by this issue so we can let you know as soon as we have any updates.

I appreciate your patience and understanding.

Running into this error as well. Connect account, then it follows the known issue flow above.

Sorry to hear that ​@jonnycosgrove. I’ve added you to the list of folks being impacted by these connection issues. As Ken mentioned, we don’t have any ETA on when you can expect it to be resolved by but we’ll be sure to notify you as soon as it is!

Is this likely to be sub or plus 6 months please?

Thanks for your help in advance ​@SamB !

Jonny

Hi ​@jonnycosgrove,

 

The issue is currently under investigation, and while an exact resolution timeframe isn't available, our team is working to resolve it as quickly as possible. You will be notified with updates, and your patience is appreciated.

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