Hello,

I am trying to send a QR invite from Airtable to Respond.io

I was able to create a workflow in Respond.io so that when the whatsapp broadcast invitation is responded to as a quick reply YES, this sends back to airtable and creates a unique QR code invitation for the contact. I now need to send this back to respond.io in a message to the contact.

I was able to build the zap, using a checkbox in airtable as a trigger, and respond.io has a send message zap that I can use with a whatsapp broadcast message template that includes an image. Everything seems fine, except respond.io is not able to find the contact whatsoever. I was initially using a lookup field to search the contact number, I tried pasting this as a normal text field, a phone number field, I also tried to search using an e-mail adress. I keep receiving this error:

Failed to create a message in respond.io

Error from halted execution: {"code":404,"primaryId":165321334}

or this one;

Failed to create a message in respond.io

Error from halted execution: {"code":404,"message":"Contact not found!"}

I have tried switching channels, I attempted at adding a ‘find contact’ step before the send message step, however it is finding the contact. Not sure what else to try, anyone else have a similar issue?

Thank you!