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Repeated Disconnection from my Typeform Account

  • September 17, 2024
  • 3 replies
  • 40 views

Hello, I have an issue regarding my typeform account connection : I created a zap that is triggered by typeform, I set it to "On" and every time I refresh it goes back to "Off" because of a disconnection from my typeform account. I deleted the connection and reconnected it, and remake my zap but the problem persists, the connection is not stable... Does anyone already had the same problem ? 

Best answer by Bikudity

Thanks for your answer!

I got a response from support and it was an authorization problem on my typeform, my zapier user did not have the right to modify, only to read.

My problem is solved ! 😀

 

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • September 17, 2024

Hi @Bikudity 

In the Zap Editor, check the Change History in the left rail for clues.

Provide screenshots to give us more context.

Which Zapier plan do you have?

How many steps are you using in the Zap?

Help links for using Typeform in Zaps: https://zapier.com/apps/typeform/help


 


  • Author
  • New
  • Answer
  • September 17, 2024

Thanks for your answer!

I got a response from support and it was an authorization problem on my typeform, my zapier user did not have the right to modify, only to read.

My problem is solved ! 😀

 


JammerS
Forum|alt.badge.img+6
  • Zapier Staff
  • September 18, 2024

Hi @Bikudity,

 

We are glad that everything now is fixed. If you have further questions, don’t hesitate to reach us. Thank you.